RETURNS & EXCHANGES
Action Wheels will gladly accept returns within 30 days of original purchase date. Items must be in new condition, with original packaging and include all manuals and accessories provided with the product.
Online Order Returns/Exchanges
- You will be responsible for all shipping charges for returned or exchanged merchandise.
- Use the original shipping container and packing materials, if possible.
- If returning shoes, we do need the product box back. Please do not affix labels directly to the product box or use the product box as the shipping box.
- You will be responsible for correctly packaging your return item, so it is not damaged in shipping.
- Action Wheels will cover shipping back to you in the event of an exchange.
Action Wheels Return Address
Please ship all return/exchange items to:
Action Wheels Bike Shop
1066 Mantua Pike (Rt 45)
Wenonah, NJ 08090
GENERAL REFUND/RETURN INFORMATION
- Special Order items are not eligible for returns
- Refunds for credit card purchases will be credited to the card used for the original purchase
- Refunds for cash purchases will be paid in cash up to $100. A refund check will be issued for purchases made by personal check and cash returns over $100. The refund check should arrive via mail 7-10 business days from the date we receive the return
- Refunds for purchases made with an AW gift card will have a new store credit issued
Questions regarding returns or exchanges can be answered by phone at 856-468-5115 or via email: firstname.lastname@example.org